"•As we know Flowers are organic & seasonal in nature, they might not be identical in colour, shape or size. We at Flora D’lite handpick choices of flowers available to assure quality along with freshness delivered at your doorstep. They might be fully bloomed, partially bloomed or in bud stage. •Flora D’lite ensures delivery as per the selected date and time slot via their fleet of refrigerated delivery vans •In the event of a recipient not being available at the selected date/time slot, any further attempt to re-deliver may attract re-delivery charges. However you may choose a store pick-up of the same with no extra charges. •To enhance the life of your flowers we recommend you to put them in a vase filled with water or change water on a regular basis. •This product is hand delivered and will not be delivered along with courier products to maintain its freshness and quality. "